Shipping and Exchange Policy

Lemma is a digital SaaS product. We do not manufacture, warehouse, or ship physical goods. Therefore there is no courier delivery, packaging, or shipping charge.

After successful signup (and payment authorization for paid plans via Razorpay), access is delivered online through your account at www.lemmatradingbot.com. Delivery is complete when you can sign in and use the Service.

Typical provisioning is immediate (within minutes). If access is delayed, email contact@lemmatradingbot.com with your registered email.

The Service is delivered electronically worldwide via the internet, subject to eligibility and applicable law. No geographic shipping zones apply.

Because there is no physical product, there is no size/color/exchange process. If you purchased the wrong billing interval (monthly vs yearly) or need a plan change, contact us — we will help adjust where technically and commercially feasible. See our Cancellation and Refund Policy for money-back rules.

Not applicable — no physical items are shipped. For technical access issues, contact support for account remediation (password reset, billing fix, etc.).

Delivery / access issues: contact@lemmatradingbot.com